How we handle your information.

Overview

Home Buyers Wichita collects information so we can respond to homeowners, review property inquiries, prepare cash offer conversations, and provide follow-up support. This Privacy Policy explains what we collect, how we use it, and how we handle mobile phone numbers and SMS consent.

Information We Collect

When you use our website or contact forms, we may collect:

• Your name, phone number, email address, and property address.
• Details you choose to provide about the property, repairs, timeline, or selling situation.
• Contact preferences, SMS opt-in status, and consent records.
• Website activity such as page visits, form submissions, referral URLs, and campaign tracking information.
• Messages, notes, or communications you send to us.

How We Use Information

We use the information we collect to:

• Respond to your inquiry and communicate with you about your property.
• Review property details and prepare offer-related follow-up.
• Send appointment reminders, status updates, and customer service messages.
• Manage our internal CRM, lead records, notes, and communications.
• Improve our website, forms, and customer experience.
• Protect our business, comply with legal obligations, and prevent misuse of our services.

SMS and Mobile Messaging

If you enter your mobile phone number and actively check the consent box on one of our website forms, you agree to receive recurring automated text messages from Home Buyers Wichita about your property inquiry, offer follow-ups, appointment reminders, and related customer service updates.

• Message frequency: Message frequency varies, but you may receive up to 4 messages per month.
• Rates: Message and data rates may apply.
• Help and stop: Reply HELP for help or STOP to cancel at any time.
• Consent: Consent to receive text messages is not required to make a purchase or submit a property inquiry.

Mobile Number Non-Sharing

We do not sell, rent, or share your mobile phone number, SMS opt-in data, or text messaging consent with third parties or affiliates for their marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own marketing or promotional purposes.

We may use trusted service providers only when they help us operate our website, CRM, email, SMS messaging, hosting, analytics, security, or customer communications. These providers are permitted to use information only to provide services to Home Buyers Wichita or as required by law.

Cookies and Website Tracking

Our website may collect basic analytics and event data, including page views, button clicks, form interactions, referral URLs, and campaign parameters. We use this data to understand website performance and improve our forms and follow-up process.

How We Share Information

We may share information with service providers that help us operate our website, communicate with you, manage leads, or maintain our systems. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer. We do not sell personal information submitted through our forms.

Your Choices

• You can reply STOP to any text message to opt out of future SMS messages.
• You can reply HELP to any text message for help.
• You can contact us to update, correct, or request deletion of information you provided.

Contact Us

Questions about this Privacy Policy or your information can be sent to support@homebuyerswichita.com or by calling 316.512.1822.